Our Services

Social Media Audit + Competitor Research

  • Industry News

  • Channel audits to assess brand health, what is working and where there are opportunities

  • Competitor research and opportunities

  • Audience Assessment

Social Media Content Ideation and Strategy

  • Creative content pillar ideation and development based on brand objectives

  • Brand mood boarding

  • Creative copywriting

  • Social calendar maintenance

Social Media Analytics and Reporting

  • KPI development and Benchmarking

  • Reporting dashboard development and maintenance

  • Overall performance insights

  • Social program recommendations based on data and results

Social Media Community Management

  • Community brand guidelines development

  • Community moderation, public and private

  • Customer service escalation process and execution

  • Community trend reporting